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2017-34: Ambulance Claims: Billing Guidelines For Emergency Services

Date: 08/01/17

Effective November 1, 2017, Louisiana Healthcare Connections will update our claims configuration with regards to the billing of ambulance claims.

Claims configuration will be updated as follows:

  • Louisiana Healthcare Connections will no longer accept nor recognize the “ET” modifier to distinguish emergency from non-emergency services.
  • Medical transportation providers should use the following indicators in Box 24c of the 1500 Claim Form:
    • Y or 9 for Emergency
    • N or 3 for Non-emergency  
  • If Box 24c is left blank, the claim will default to non-emergency.

Note: Transportation billing resources can found in the Louisiana Medicaid Program Manual. The manual can be viewed online at http://www.lamedicaid.com/provweb1/Providermanuals/manuals/MED_TRANS/MED_TRANS.pdf