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On Feb. 21, 2024, Change Healthcare experienced a cyber security incident. Any individuals impacted by this incident will receive a letter in the mail. To learn more about this from Change Healthcare, please click here or reach out to the contact center at 1-866-262-5342.

2025 Holiday Closure Notification

Date: 01/14/25

In observance of the upcoming Martin Luther King Jr. holiday, which falls on a Monday, Louisiana Healthcare Connections will be adjusting our check run schedule. The check run originally scheduled for Monday, January 20, 2025, will be moved to Tuesday, January 21, 2025, with payments issued on Wednesday, January 22, 2025. Normal operations will resume on Thursday, January 23, 2025, with payments scheduled for Friday, January 24, 2025.